Global Sourcing poses significant opportunities and challenges across an enterprise’s organization. Successful business managers and private equity investors know that a business’ workflow, or business process, is crucial to success. Effective business process management enables entrepreneurs and businesses to transform their operations by adopting more adaptive cost-effective ways to do business through technology, shared sourcing, outsourcing, and human resource management. Mastering this process enables them to be more flexible and responsive to business changes and deliver improved quality of customer service.
Platform for Growth. We have extensive in-depth experience in this practice and advise clients across a broad spectrum of outsourcing business processes and services to develop and enhance their business platforms. This includes information technology outsourcing, business process outsourcing, supply chain management and manufacturing and procurement.
Sourcing Leadership. We speak at industry conferences and author articles appearing on outsourcing-law.com, a website dedicated to providing legal insights and analysis of legal and regulatory issues in outsourcing, and in leading outsourcing publications. We have been recognized as one of the top 20 World’s Best Outsourcing Advisors by the International Association of Outsourcing Professionals (IAOP). We are also ranked in the prestigious Chambers Global and USA: America’s Leading Lawyers for Business in “Technology and IT Outsourcing” category.
Sustainable Legal Structures. In collaboration with clients and their sourcing advisors, we provide sustainable, adaptive legal structures to business processes and solutions to help improve their business workflows across the extended supply chain.
Business Objectives. As lawyers, we work closely with clients to understand and legally define their business objectives, compliance mandates, organizational design, operational challenges, business continuity and sustainability plans and potential liabilities. We help clients identify their legal risks and to allocate these risks, roles and responsibilities across a constellation of managed service providers and suppliers. We assist clients in structuring and fine-tuning business alliances that address risk management, compliance and operational excellence.
Life Cycles. We help clients to achieve results-oriented comprehensive solutions during the life cycle of an outsourcing relationship, from its planning stages to contract negotiation to alternative exit strategies and beyond.
Governance, Risk Management, Compliance. We assist clients in developing governance structures to preserve and enhance value, transparency, business continuity, compliance, responsiveness, audit and control for the long-term. While scalability, governance, risk and compliance management controls are inherently built into every sourcing negotiation, we also assist clients in contract re-negotiations and renewals.
Territorial Scope. We have represented both domestic and international enterprise customers and service providers across a broad range of industry sectors. This extensive experience enables us to offer clients a unique perspective on the legal imperatives confronting both sides of the table and allows us to focus on critical make-or-break issues in a contract negotiation.
Relationship Governance; Dispute Resolution. With complex interdependencies, supply chain and sourcing contracts may result in differences that cannot be easily resolved through relationship governance or escalation to senior managements. Consider establishing a standing neutral mediation procedure and appointing a mediator. Mediation gives flexibility. The mediator can facilitate resolution with insights into mutually beneficial outcomes and without delay, cost, reputational embarassment. Bill Bierce is available as a mediator (or special-situation advisor) to preserve value and resolve disputes in procurement, value chain, business services and BPaaS (Cloud-based software that provides a business process as a service).