LEGAL GUIDE TO ELECTRONIC COMMERCE
Electronic Commerce as an Infrastructure ServiceThe telecommunications revolution is accelerating the convergence of markets in services and goods worldwide. We focus on the laws affecting converging "infrastructure services," such as information technology, telecommunications, energy, "leased employees," specialized business processes and other "invisible" support services. Regulated or not, such services provide the backbone for business, finance, publishing, medicine, education, insurance, government and industry. As such an "infrastructure service," electronic commerce supports the key mission of business: to contact customers and vendors and to buy and sell goods and services.
On-line Technical Infrastructure
- Remote Access: virtual private networks, FTP, e-mail, EDI
- FCC; 1996 Telecommunications Reform Act
- World Wide Web consortium and protocols: hypertext transfer; distribution and replication; common gateway interface; extensible markup language and variation; secure electronic transaction; standard general markup language
- Security: anti-virus and intrusion detection; encryption (internal vs. external; key recovery; cryptographic API) and firewalls; disaster recovery planning
- Digital signatures, authentication authorities, "cyber notaries;" digitally signed "applets" in Java or Active-X
- Internal: access control, ethics, policies
On-line Publishing
- Solicitation, public relations
- Subscriptions: proprietary research, copyrighted works, public records
- Intranets: messaging, group collaboration, policy manuals, newsletters
- Repair: technical specifications, procedures
- Securities research and prospectuses
- Extranets: supply-chain integration and management
- Automated Dealing via Intelligent Agents: searching, selecting, comparing, responding to human inquiries or to data streams (e.g. competitor pricing)
- Automated Shopping: electronic payment authorizations via credit card, store credit, bank debit or "cyber-cash"
- Automated Services: transfers of data, voice, video, software, software agents ("applets"); software maintenance, data base "vaulting," remote administration of digital systems (computers, environmental controls, security, monitoring equipment, etc.)
- Remote Transactions Processing: on-line banking and investing; just-in-time ordering; remote health diagnosis
- Portals: "communities" in a common sector (e.g. health, procurement, investments); subscription, advertising, strategic alliances, "take-or-pay" commitments; exclusivity; preferential search criteria and positioning
- Call Centers: customer cared, help desk
- Telecommuting
- Outsourcing of technological infrastructures and support services
Contracting Issues
- Website: design, interactivity, access, hosting protection
- Contract formation on-line ("click wrap")
- Website design and functionality
- Integration of information, telecom and other core tendencies with business functions: uptime; interoperability; service levels
- Outsourcing of infrastructures: ownership vs. management
- Domain names (InterNIC and WIPO/Internet Council of Registrars/Emergent Corp.): arbitration of disputes
- Copyright; fair use, protected "speech"
- Trademark, defamation, unfair competition, trade dress and parody
- Hyperlinks: "framing" and false designation of origin, piggy backing on others' infrastructures
- Patents: patentability, disclosure requirements and doctrine of equivalents
- Emerging political challenges: Internet Tax Freedom Act
- Database Protection: originality, "sweat of the brow," misappropriation theory; sui generis "property right" theory
- Taxes: income, sales, intangible property, value-added
- Taxable presence or nexus: source vs. residence; forum shopping
- Source and character of income
- Apportionment and tax credits
- "Related" intercompany transactions
U.S. Regulatory Issues
- Privacy, Data Protection, and the USA Patriot Act; management of foreigners' privacy for data process in the USA; FTC best practices and unfair trade practices; alternative solutions
- "Remote" Jurisdiction: long-arm jurisdiction, choice of applicable law and forum, nexus; disclosures
- Regulation of normal transactions: access control for securities offerings collusive pricing in oligopolistic markets (e.g. energy, transportation)
- Licensing: DOJ/FTC Antitrust Guidelines; Microsoft browser tying
- Rights of privacy: HIPAA, GLB, PIPEDA, California notice rules, EU Data Protection Directive; CAN-SPAM act; unauthorized access to bank data; abuses of "cookies"
- Encryption and Export Controls
- Telecom: "open access"
- Foreign Legal Issues: taxation, jurisdiction, regulation (e.g. pornography, comparative advertising), contract formation
- Foreign Policy: inter-governmental exchange of cryptographic keys
- UNCITRAL: draft convention on electronic commerce
- European Union: directives on privacy, software protection, data protection and unfair terms in consumer contracts; excluding consumer transactions by disclaimer, "exhaustion of rights" in sale of products that incorporate software; Internet tax; remote distance selling
- World Trade Organization: freedoms of access under GATT Uruguay Round Trade in Services; dispute resolution forum
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